“We’re going to have to let some people go”

“We’re going to have to let some people go”

“We’re going to have to let some people go.” Of all the organizational change management requests, this is the most uncomfortable. This request typically comes up in situations where a company is acquiring/merging or is outsourcing. In these situations there is a...
Week One: 3 Steps to Make Sure It’s Smooth

Week One: 3 Steps to Make Sure It’s Smooth

When implementing a change, such as new technology or processes, week one after the implementation date is crucial. Momentum is gained or lost in that first week. Usually communication and training are part of the implementation. So how come there is sometimes...
Team Activities: Your OCM Surgical Tools

Team Activities: Your OCM Surgical Tools

Team activities are powerful tools for increasing willingness to accept change. However, practitioners sometimes misuse activities such as workshops: they either overuse them, or else ignore them completely. On one end of the spectrum, some people view Organizational...
Reasons Why Training Fails and What to Do About It

Reasons Why Training Fails and What to Do About It

When you’re implementing a project with changes to technology or processes, training is always in the project plan. It has to be. Obviously people need the knowledge and skills required to do their jobs after the change is implemented. Once you go live, there...
3 Step Formula for Communicating Early on Projects

3 Step Formula for Communicating Early on Projects

Here’s a scenario: Your project is underway and it’s still in the early days. But people are starting to ask questions about your project. You need to tell them something. And you want to share information to start building support for what you are doing....
Why Project Communications are Waaay Different

Why Project Communications are Waaay Different

An earlier blog that covered the importance of stakeholder willingness, also covered the various parts of a good organizational change management program. Often people don’t consider all these parts, but they do understand the need for communications on a...