So, You Wanna Be a Change Management Consultant?

So, You Wanna Be a Change Management Consultant?

by | Jan 10, 2020 | Articles, CMi

My son’s friends were over the other night watching a sports event. They are all partway through university and beginning to think seriously about their careers. One of them asked me what I did for a living. Being a change management consultant, I knew better than to...
AI: WTF* is it really?

AI: WTF* is it really?

by | Mar 30, 2019 | Articles

I don’t know about you, but as much as I am fascinated by Artificial Intelligence (AI), I am hard pressed to give you a definition of what it is, exactly. I can throw out an alphabet soup of acronyms and jargon with the best of ‘em: IoT, BI, RPA, IVA, AR, VR,...
“We’re going to have to let some people go”

“We’re going to have to let some people go”

by | Oct 26, 2018 | CMi

“We’re going to have to let some people go.” Of all the organizational change management requests, this is the most uncomfortable. This request typically comes up in situations where a company is acquiring/merging or is outsourcing. In these situations there is a...
Week One: 3 Steps to Make Sure It’s Smooth

Week One: 3 Steps to Make Sure It’s Smooth

by | Oct 12, 2018 | CMi

When implementing a change, such as new technology or processes, week one after the implementation date is crucial. Momentum is gained or lost in that first week. Usually communication and training are part of the implementation. So how come there is sometimes...
Reasons Why Training Fails and What to Do About It

Reasons Why Training Fails and What to Do About It

by | Aug 27, 2018 | CMi

When you’re implementing a project with changes to technology or processes, training is always in the project plan. It has to be. Obviously people need the knowledge and skills required to do their jobs after the change is implemented. Once you go live, there...