Week One: 3 Steps to Make Sure It’s Smooth

Week One: 3 Steps to Make Sure It’s Smooth

by | Oct 12, 2018 | CMi

When implementing a change, such as new technology or processes, week one after the implementation date is crucial. Momentum is gained or lost in that first week. Usually communication and training are part of the implementation. So how come there is sometimes...
Team Activities: Your OCM Surgical Tools

Team Activities: Your OCM Surgical Tools

by | Sep 15, 2018 | CMi

Team activities are powerful tools for increasing willingness to accept change. However, practitioners sometimes misuse activities such as workshops: they either overuse them, or else ignore them completely. On one end of the spectrum, some people view Organizational...
Reasons Why Training Fails and What to Do About It

Reasons Why Training Fails and What to Do About It

by | Aug 27, 2018 | CMi

When you’re implementing a project with changes to technology or processes, training is always in the project plan. It has to be. Obviously people need the knowledge and skills required to do their jobs after the change is implemented. Once you go live, there...