Here’s An Amazing Workshop Tool!

Here’s An Amazing Workshop Tool!

One of the advantages of working for a large consulting firm is that you get exposed to some great workshop tools, together with their talented facilitators. During my days at Ernst & Young, and then Capgemini, I had the good fortune of working on some powerful,...
Week One: 3 Steps to Make Sure It’s Smooth

Week One: 3 Steps to Make Sure It’s Smooth

When implementing a change, such as new technology or processes, week one after the implementation date is crucial. Momentum is gained or lost in that first week. Usually communication and training are part of the implementation. So how come there is sometimes...