Week One: 3 Steps to Make Sure It’s Smooth

Week One: 3 Steps to Make Sure It’s Smooth

When implementing a change, such as new technology or processes, week one after the implementation date is crucial. Momentum is gained or lost in that first week. Usually communication and training are part of the implementation. So how come there is sometimes...
Team Activities: Your OCM Surgical Tools

Team Activities: Your OCM Surgical Tools

Team activities are powerful tools for increasing willingness to accept change. However, practitioners sometimes misuse activities such as workshops: they either overuse them, or else ignore them completely. On one end of the spectrum, some people view Organizational...