4 Steps to Make Change Stick Permanently

4 Steps to Make Change Stick Permanently

by | Dec 14, 2018 | Articles, CMi

If you ever read articles on why IT or other large implementations fail, the authors will provide a laundry list of reasons. One of the ones rarely mentioned is “backsliding”. Using a company’s performance management process can prevent this. Backsliding is the...
Managing Projects in Distracted Times: 5 Steps

Managing Projects in Distracted Times: 5 Steps

by | Nov 29, 2018 | CMi

One of my very good friends, who is also one of the most competent project managers I have ever worked with, recently asked me this question: “Is there a change management approach you can use to keep distracted senior management focused?” Her point was that today...
Linking the 3 ‘R’s’: Recognition, Rewards and Results

Linking the 3 ‘R’s’: Recognition, Rewards and Results

by | Nov 9, 2018 | CMi

Recognition and rewards elicit a mixed response. On one hand most people agree (in principle) that recognizing merit, and/or constructive behaviours, is a good thing. “We should do it more”, we often hear people say. On the other hand, when discussing recognition and...
“We’re going to have to let some people go”

“We’re going to have to let some people go”

by | Oct 26, 2018 | CMi

“We’re going to have to let some people go.” Of all the organizational change management requests, this is the most uncomfortable. This request typically comes up in situations where a company is acquiring/merging or is outsourcing. In these situations there is a...