If you ever read articles on why IT or other large implementations fail, the authors will provide a laundry list of reasons. One of the ones rarely mentioned is “backsliding”. Using a company’s performance management process can prevent this. Backsliding is the perfectly natural but insidious habit people have of reverting back to their old […]
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One of my very good friends, who is also one of the most competent project managers I have ever worked with, recently asked me this question: “Is there a change management approach you can use to keep distracted senior management focused?” Her point was that today everybody’s attention spans are short. We expect things to […]
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Recognition and rewards elicit a mixed response. On one hand most people agree (in principle) that recognizing merit, and/or constructive behaviours, is a good thing. “We should do it more”, we often hear people say. On the other hand, when discussing recognition and rewards, most people think of corporate recognition programs which by and large […]
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“We’re going to have to let some people go.” Of all the organizational change management requests, this is the most uncomfortable. This request typically comes up in situations where a company is acquiring/merging or is outsourcing. In these situations there is a drastic cultural and organizational change. Thankfully, this request does not come up that […]
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