AI: WTF* is it really?

AI: WTF* is it really?

I don’t know about you, but as much as I am fascinated by Artificial Intelligence (AI), I am hard pressed to give you a definition of what it is, exactly. I can throw out an alphabet soup of acronyms and jargon with the best of ‘em: IoT, BI, RPA, IVA, AR, VR,...
Week One: 3 Steps to Make Sure It’s Smooth

Week One: 3 Steps to Make Sure It’s Smooth

When implementing a change, such as new technology or processes, week one after the implementation date is crucial. Momentum is gained or lost in that first week. Usually communication and training are part of the implementation. So how come there is sometimes...