Week One: 3 Steps to Make Sure It’s Smooth
12 Oct

Week One: 3 Steps to Make Sure It’s Smooth

When implementing a change, such as new technology or processes, week one after the implementation date is crucial. Momentum is gained or lost in that first week. Usually communication and training are part of the implementation. So how come there is sometimes confusion, and even chaos, during the first few days and weeks after a change […]

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Team Activities: Your OCM Surgical Tools
15 Sep

Team Activities: Your OCM Surgical Tools

Team activities are powerful tools for increasing willingness to accept change. However, practitioners sometimes misuse activities such as workshops: they either overuse them, or else ignore them completely. On one end of the spectrum, some people view Organizational Change Management (OCM) as little more than a bunch of workshops. As a result OCM appears to […]

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Reasons Why Training Fails and What to Do About It
27 Aug

Reasons Why Training Fails and What to Do About It

When you’re implementing a project with changes to technology or processes, training is always in the project plan. It has to be. Obviously people need the knowledge and skills required to do their jobs after the change is implemented. Once you go live, there should be no problems in this area. People should know what […]

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