4 Steps to Make Change Stick Permanently
14 Dec

4 Steps to Make Change Stick Permanently

If you ever read articles on why IT or other large implementations fail, the authors will provide a laundry list of reasons. One of the ones rarely mentioned is “backsliding”. Using a company’s performance management process can prevent this. Backsliding is the perfectly natural but insidious habit people have of reverting back to their old […]

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Managing Projects in Distracted Times: 5 Steps
29 Nov

Managing Projects in Distracted Times: 5 Steps

One of my very good friends, who is also one of the most competent project managers I have ever worked with, recently asked me this question: “Is there a change management approach you can use to keep distracted senior management focused?” Her point was that today everybody’s attention spans are short. We expect things to […]

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Linking the 3 ‘R’s’: Recognition, Rewards and Results
09 Nov

Linking the 3 ‘R’s’: Recognition, Rewards and Results

Recognition and rewards elicit a mixed response. On one hand most people agree (in principle) that recognizing merit, and/or constructive behaviours, is a good thing. “We should do it more”, we often hear people say. On the other hand, when discussing recognition and rewards, most people think of corporate recognition programs which by and large […]

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“We’re going to have to let some people go”
26 Oct

“We’re going to have to let some people go”

“We’re going to have to let some people go.” Of all the organizational change management requests, this is the most uncomfortable. This request typically comes up in situations where a company is acquiring/merging or is outsourcing. In these situations there is a drastic cultural and organizational change. Thankfully, this request does not come up that […]

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Week One: 3 Steps to Make Sure It’s Smooth
12 Oct

Week One: 3 Steps to Make Sure It’s Smooth

When implementing a change, such as new technology or processes, week one after the implementation date is crucial. Momentum is gained or lost in that first week. Usually communication and training are part of the implementation. So how come there is sometimes confusion, and even chaos, during the first few days and weeks after a change […]

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Team Activities: Your OCM Surgical Tools
15 Sep

Team Activities: Your OCM Surgical Tools

Team activities are powerful tools for increasing willingness to accept change. However, practitioners sometimes misuse activities such as workshops: they either overuse them, or else ignore them completely. On one end of the spectrum, some people view Organizational Change Management (OCM) as little more than a bunch of workshops. As a result OCM appears to […]

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Reasons Why Training Fails and What to Do About It
27 Aug

Reasons Why Training Fails and What to Do About It

When you’re implementing a project with changes to technology or processes, training is always in the project plan. It has to be. Obviously people need the knowledge and skills required to do their jobs after the change is implemented. Once you go live, there should be no problems in this area. People should know what […]

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3 Step Formula for Communicating Early on Projects
07 Jul

3 Step Formula for Communicating Early on Projects

Here’s a scenario: Your project is underway and it’s still in the early days. But people are starting to ask questions about your project. You need to tell them something. And you want to share information to start building support for what you are doing. However, it seems too early, and you don’t think you […]

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The Simpsons Meet Project Management on LinkedIn…
16 Jun

The Simpsons Meet Project Management on LinkedIn…

…sort of. Joel Cohen, the Writer and Producer of the Simpsons was the closing keynote speaker on Day 2 of the PW*BAW Project Management conference. And Leslie Hughes, President of Punch Media, did a very stimulating and helpful session on improving your LinkedIn presence. Below are some pointers I hope you will find useful in […]

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PW*BAW Conference Day 1: Key Lessons for Project Managers
09 Jun

PW*BAW Conference Day 1: Key Lessons for Project Managers

Here are some good lessons for Project Managers from a very good conference. Thank you to the organizers of the PW*BAW Conference in Toronto, Canada, June 4-7, 2018. Great event! Great speakers! Super venue and food! I was able to attend two sessions the first day, and three the second day. Here are what I think […]

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