How are you feeling? I sincerely wish that you are able to read this because you are well, and because you are not preoccupied with one of your loved ones feeling sick. I hope that you and your loved ones continue to avoid staying clear of Covid-19. So, since you and yours are hopefully healthy, […]

We are hearing so much negative news about Covid-19, and it seems to be accelerating (both the negative news as well as the active cases and deaths, unfortunately). And it is very important to take advice delivered by public health professionals and infectious disease specialists very seriously (and maybe ignore some of the chatter from […]

Since many of my PM colleagues know I am in organizational change management (OCM), they will call me now and then to ask whether I could help. Or, they will call me to see what kind of change management resource they should get for their project. Often their instincts are right and their situation does need […]

My son’s friends were over the other night watching a sports event. They are all partway through university and beginning to think seriously about their careers. One of them asked me what I did for a living. Being a change management consultant, I knew better than to say that. Unless people have experience working with […]

As a project manager you often need organizational change management on your project. But should you try and do it yourself, with your current project resources, or should you hire an external consultant? As an external change management consultant myself, who gets hired onto projects, here is my perspective of when it makes sense to […]

If there is a project activity that defines love-hate relationships, Lessons Learned is it. At the start of the project, most people are enthusiastic about capturing Lessons Learned sometime before the project team disperses. That’s because they feel this activity is a key element of that fabled entity, ‘the learning organization’ – and who doesn’t […]

The project is nearing the end. The rush is on to complete the final activities before the launch date. Somewhere among those critical, last minute, must-do tasks there is this item, “Knowledge Transfer” on your Gantt chart. You sigh. It’s important because it’s necessary for your client organization, but time is running out. So you […]

A lot has been written on how important communications is, and how to coordinate and manage communications. But what if you are a Project Manager or leader in an organization undergoing change? What’s your role in leading communications? What should you be doing, and what should you be delegating to others? In my years leading […]

For a young millennial employee, communication is key to not just understanding what to do, but feeling motivated to do it. A successful company filled with happy employees and a good culture communicates well. On the other hand, bad communication from managers to employees can create a heap of problems with millennials. Examples are lower […]

How management and staff communicate with one another plays a crucial role in employee morale, office atmosphere, and resulting quality of work done.  Good communication among all levels within an organization leads to increased productivity, trust, confidence, and strong working relationships. For that reason, paying attention to communications as part of a project is very […]