As a business transformation consultant my advice is to organizations as a whole on how to implement, and become resilient to, change. And having done this for many years, as a by-product I observed that some people deal with change much better than others. Of course this should not be a surprise to anyone, but […]

It’s the end of the project and you should celebrate with a little party. Maybe it didn’t go super well, but still, not for a lack of effort. At least you should raise a glass to that, no? But instead, things just seem to dissipate. People drift off to other roles. You have now more […]

“Why can’t you understand me? We communicate in the same language, after all!” How many times have we all been in this frustrating situation? I am sure you can think of a time, perhaps even recently, where you felt this exact way. It seems like you have said the same thing, repeatedly, in multiple different […]

Once your project is complete, whether it was successful or not so much, how much can you thank (or blame) your change program? Every once in a while all of us come across blogs or articles that list why projects fail. At the top of the list every time is some lack of OCM, organizational […]

Many projects need nothing more than a project team and a steering committee made up of local sponsors when it comes to the governance structure. But if you need to implement in more than one location, it helps to have someone there to champion that change for you. And if you have to roll out […]

When you think about it, some change management activities seem very abstract. For example, “create an environment for change” Or, “manage change resistance”. These seem very important, and what change management is supposed to do. But, don’t they just seem so nebulous and vague? These seem on par with “eliminate global hunger”, or “attain world […]

I don’t know about you, but as much as I am fascinated by Artificial Intelligence (AI), I am hard pressed to give you a definition of what it is, exactly. I can throw out an alphabet soup of acronyms and jargon with the best of ‘em: IoT, BI, RPA, IVA, AR, VR, E-I-E-I-O (not to […]

After several years of working on the technical side of IT implementations, I found myself becoming more and more of a technology generalist. Technical Architect, Project Manager, Sr. Business Analyst, etc., were some of the career choices in front of me. However, the nature of work was mundane and lacked the angle with which I […]

Here it is, the third and final blog in the series on change leadership. The first blog highlighted the key traits of excellent change leaders. The second blog covered what the four types of Change Leader are and how to work with them. This blog is on how to align all those different types of […]

With the accelerating pace of change through technology, globalization, and other factors, it is almost certain that every operational manager will at some point have to lead their organization or department through a significant transition. That means that it is highly likely that one day someone who is an operational manager will need to become […]